IMPORTANT SHIPPING UPDATE
EFFECTIVE MARCH 1, 2022
As a result of unpredictability in shipping delivery times, increased shipping and material rates, and spoilage occurrences with frozen products, Oma’s Pride will be making adjustments to our free shipping policy for a number of states.
Starting March 1st, 2022, specific delivery locations requiring Fedex Express Shipping (2nd Day Air, or Next Day Air) will no longer be shipped free of charge (excluding subscriptions). Any shipments that require Express Shipping will be paid by the customer, and visible in your shopping cart. See below for clarification.
STATES THAT WILL NOT BE ELIGIBLE FOR FREE SHIPPING
- California, Colorado, Washington, Oregon, Nevada, Idaho, Utah, Arizona, Montana, Wyoming
- The states below are dependent on zip code. Check your cart at checkout, or check with our customer service team via LiveChat for specifics.
- Texas (most of the state does qualify for FREE shipping rules, but a few zip codes are excluded)
- New Mexico, Nebraska, North Dakota, South Dakota
ORDERS ELIGIBLE FOR FREE SHIPPING INCLUDE
- Orders with only dry products (treats, chew, supplements, grooming, merchandise) with a cart value of $149+.
- Orders with only raw products (anything that ships frozen) with a cart value of $149+ in a FedEx Home Delivery location (1-3 days, see map below).
- Orders with a combination of raw and dry products with a cart value of $149+ in a FedEx Home Delivery location (1-3 days, see map below).
- All subscriptions (standard and custom).
As a 4th generation family owned business, we truly appreciate the business & loyalty of our customers as well as your understanding of our decision. We are committed to offering you and your pets the highest quality of products matched with exceptional customer service you’ve come to expect from Oma’s Pride.
We apologize for any inconvenience or frustration this may cause.
We do occasionally run shipping promotions, specifically for first time customers. Join our email list for the latest updates on shipping and exclusive promotional specials.
Areas affected are those located in 4 - 7 day shipping zones (green, purple, yellow, dark blue).